ABOUT CITITEL
Established
as a call centre in 1990, CITITEL offers 24 hour live answering service, staffed
by operators who have undergone a comprehensive training program. This guarantees
that your customers' calls are answered professionally.
By using state-of-the-art
equipment and software, CITITEL provides you with the most efficient and
economical answering service available. You can count on CITITEL being
timely, accurate and reliable.
We
are the largest Telephone Answering Service (TAS) in Alberta. As such we have
invested a large amount of time and energy in training all our employees on
the following doctrines
• CLIENT – to represent our clients
with dignity, pride, and ethical courtesy
• INDUSTRY KNOWLEDGE
– understand the unique needs of every client and have a working knowledge
of their industry
• PEOPLE – we feel that
an investment in an in-depth initial training program - along with ongoing
training - ensures that all calls are handled in a uniform way, ensuring that
each contact we have ends in a positive TAS experience for your clients.
The reason for our success
is simple. We combine the most skilled TAS operators with the most sophisticated
TAS technologies for the best in Integrated Telephone Answering Service
Solutions.
Copyright 2010 CITITEL Inc.